Support
Context Help
If you lose your way inside our Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A context menu will appear. It offers comprehensive information about all the actions that you can perform on that particular page. Each popup opens on the very same page so that you can swiftly return to your work.
Video Tutorials
We have a wide collection of how-to videos describing how to use our Control Panel. They're made for those of you who want to see how things are getting done instead of only reading articles. In this way, anyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step tutorial videos.
F.A.Q.
If you can't find the answer you need, have a look at our comprehensive Frequently Asked Questions section, which covers questions asked by real customers and provides real solutions. We regulary "revamp" our FAQ database with new articles so as to embrace all the innovations and new additions to our platform.
Ticketing System
If you still can't discover the solution you are looking for in the Frequently Asked Questions section either, you can contact our great team of support engineers available 24/7 and eager to help you with any query. Each trouble ticket you send will be replied to in less than sixty minutes (the average support ticket response time is about twenty mins), so you won't have to wait a long time to get your question answered.